Resource Hub

Explore our latest webinars, playbooks, blogs and white papers to learn how leading teams are transforming Customer Success with automation and AI

Resource Documents

The Customer Growth Automation Playbook

Learn how Customer Growth Automation helps CS teams scale with AI, predictive insights, and multi-channel engagement—without adding headcount. Download the white paper to see how CGA transforms post-sales into a growth engine.

The CCO's Growth Automation Playbook

Unlock strategies for scaling Customer Success with automation. The CCO Growth Automation Playbook shows how modern CS leaders drive retention and expansion without growing headcount.

The Customer Growth Automation Handbook

Read the playbook for scaling Customer Success through automation, AI, and data-driven engagement. Learn how CGA helps teams boost retention and revenue—without growing headcount.

Webinars

A New Era of Post-Sales - Gainsight Pulse 2025

ICYMI - Watch Magnify CEO and Founder Josh Crossman's Innovation theater session at Gainsight Pulse 2025. Hear how leading software companies are managing customers and users at scale and dramatically increasing productivity.

The Art of Effectively Scaling Digital CS

Join Magnify CEO Josh Crossman and CS veteran Stephen Wise (Snowise, ex-GitHub, SAP Concur) and learn how to scale your Customer Success team without scaling headcount. This webinar covers proven strategies for Digital CS, automation, and intelligent segmentation to drive retention and expansion more efficiently than ever before.

The Future of Post-Sales: Customer Growth Automation and a New Way to Scale

Discover the latest approaches to managing customers and driving revenue, as well as how the C-Suite is revolutionizing performance measurement. Gain insights into how leading software companies are scaling customer and user management, leading to significant productivity boosts.

The New Post-Sales Model: Growth Automation at Scale

Explore how top Customer Success teams are adopting Growth Automation to scale efficiently. This webinar dives into the new post-sales model—powered by AI, automation, and segmentation—to drive greater retention, expansion, and customer impact.

Blog

December 23, 2024

Why Magnify And how it Compares to all the Tech I’ve used

Hear from our Head of Sales Vladislav Semenov on his experiences selling in the B2B SaaS space and how Magnify compares.

November 4, 2024

The New Era in Post-Sales: Digital Scale CS

Learn more about the New Era in Post-Sales with Digital Scale CS! It's a new approach that is having major impact in the CS landscape. What key things should you be thinking about as you look to scale your organization?

Want to Learn More?

Learn more about how to scale your organization with Digital CS through utilizing AI to combine personalization at scale with the power of automation.

More Revenue. More Scale. Less Work.