Stay Ahead of Risk. Drive Adoption. Grow Every Account

Magnify gives Customer Success Managers AI-driven insights into account health, engagement, and expansion signals—so you always know which customers need attention and what action to take next.Prioritize smarter. Engage faster. Deliver better outcomes.

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Stay Proactive Across Your Entire Book of Business

Know Exactly Which Accounts Need You Most

Most CSMs manage dozens or even hundreds of accounts. The hardest part isn’t engagement, it’s prioritization.

Magnify continuously analyzes product usage, engagement activity, and customer behavior to surface:

Accounts at risk of churn
Customers losing engagement
Opportunities for expansion
Adoption gaps across users

Instead of scanning dashboards or guessing where to focus, Magnify highlights which accounts need attention right now—and why.

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Take the Right Action at the Right Moment

Identifying risk is only half the challenge. Acting quickly is what makes the difference.

Magnify recommends the next best action based on customer behavior and lifecycle signals. When risk or opportunity appears, Magnify can automatically trigger:

Re-engagement outreach
Feature adoption campaigns
Customer education sequences
Expansion prompts for growing accounts

This allows CSMs to move from reactive firefighting to proactive customer management.

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Scale Your Impact Without Burning Out

CSMs often struggle with the balance between high-touch relationships and scalable engagement.

Magnify helps you deliver both.

High-touch accounts: Surface detailed insights so you can focus on strategic conversations.
Tech-touch segments: Automate personalized engagement that keeps customers active and informed.

Instead of managing every interaction manually, you can focus on the moments that matter most.

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Spend Less Time Managing Tools

CSMs already work across multiple systems—CRM, support platforms, product analytics, and communication tools.

Magnify integrates directly into the tools you already use, surfacing insights and actions where you work every day. This means fewer dashboards to check and more time spent helping customers succeed.

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Supercharge Your Revenue with Magnify's AI Assistant

The Complete AI Assistant

Gain valuable insights across your entire book of business

Let Magnify's AI Assistant answer the difficult questions like "What deals will close next month?", "What can I do in my book right now to increase 'upsell'?"

Create and launch actions automatically to address any concerns or areas of oppurtunity

Use Magnify's AI Assistant as a one stop shop to understand your book, grow your revenue, and reduce churn

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Testimonials

"Magnify is a great solution for customer-centric organizations, helping automate customer motions for adoption, retention, expansion, and trial conversion."

Jamie Kiser
Chief Operating Officer

"Magnify transforms customer engagement. More scale, speed, agility - without increasing headcount. It should be essential for any customer-facing team."

Ryan Richards
Director of Customer Success

"Magnify is the only solution on the market to effectively manage post-sales at scale!"

Stephen Wise
CEO and Founder, Snowise Technologies
Former Director of Digital Outcomes at Github

"Magnify is a game changer for customer-facing organizations. Finally, we can drive user-level adoption at scale!"

Emilia D'Anzica
Chief Executive Officer

"Magnify is automating the entire customer lifecycle for every user. It's transformative for CS at scale!"

Kristi Faltorusso
Chief Customer Officer

"Magnify’s new AI capabilities change the way software companies drive growth"

Steve Singh
CEO

Work Smarter Across Every Account

See how Magnify helps Customer Success Managers identify risk earlier, drive adoption faster, and uncover expansion opportunities.

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