Magnify is the leading AI-driven customer success automation platform that empowers Customer Success (CS) teams to scale efficiently. By leveraging machine learning and no-code automation, Magnify enables personalized user engagement, proactive churn prevention, and revenue expansion—without increasing headcount.
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Magnify utilizes custom predictive machine learning models, developed in collaboration with AWS engineers, to accurately forecast churn and identify expansion opportunities across your customer base. By analyzing user behavior, Magnify pinpoints disengaged users and recommends targeted actions to re-engage them. For instance, if a user is underutilizing a key feature, Magnify can automatically initiate a personalized onboarding sequence to boost adoption and reduce churn risk.
Whether managing high-touch enterprise accounts or scaling tech-touch SMB segments, Magnify delivers value across the board:
High-Touch Accounts: Equip CSMs with insights into account-specific risk drivers and user engagement levels, allowing them to focus on strategic initiatives.
Tech-Touch Segments: Implement programmatic, personalized outreach to drive user adoption and engagement without manual intervention.
By identifying accounts at high risk for churn or primed for expansion, Magnify ensures your CS team can allocate resources effectively.
Magnify offers effortless integration with a wide array of systems, including:
Discover how Magnify's AI-powered automation can help you scale your customer success operations, reduce churn, and drive revenue growth.
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