AI and Automation working in concert to scale CS

Digital Scale CS uses AI and automation to manage all of your customers and users efficiently.

Not enough headcount for all of your accounts? Can't engage all of your enterprise and SMB users? Magnify is the answer. It's the complete solution to creating greater efficiency and managing your Customer Success at scale.

Use omni-system automation to engage users at scale across all of your digital touchpoints. Discover what revenue will be and how to expand it. Have humans engage with customers when it’s needed, and then automate the rest.   More revenue, happier customers, lower cost.

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Why Digital Scale?

Customer Success is at an inflection point; we are moving to a new era that leverages automation and AI to improve outcomes and efficiency. They are adopting Digital Scale CS to help them engage with accounts AND users, increase revenue and delight their customers, all without the need for additional headcount.

Era 1 Vs Era

As Customer Success teams are being asked to do more with less, it is time to consider a fundamentally new way to manage the customer lifecycle. With Digital Scale, you know revenue for each account in the future, what will grow revenue, and seamlessly combine human interaction with digital touchpoints across all of your channels to realize that growth.

Use AI & Automation to Drive Revenue Growth Without Adding Headcount

Digital Scale CS Powered by Magnify

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Drive revenue growth and retention without more headcount. Creating greater efficiency and growth with your current team.
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Integrate all the systems in your tech stack with a few clicks
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Launch personalized engagement for every account AND user. Make a difference for every user of your software.
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Omni-system interactions. Communicate with your users where they are most likely to act.
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Move with speed with no-code, low code implementation. Integrate with a few simple clicks.
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Magnify complements your existing workflows, allowing you to create impact right away.
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Testimonials

Talend

"Magnify is a great solution for customer-centric organizations, helping automate customer motions for adoption, retention, expansion, and trial conversion."

Jamie Kiser
Chief Operating Officer

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"Magnify transforms customer engagement. More scale, speed, agility - without increasing headcount. It should be essential for any customer-facing team."

Ryan Richards
Director of Customer Success

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"Magnify is the only solution on the market to effectively manage post-sales at scale!"

Stephen Wise
CEO and Founder, Snowise Technologies
Former Director of Digital Outcomes at Github

Emilia D'Anzica, CEO Growth Moleculues

"Magnify is a game changer for customer-facing organizations. Finally, we can drive user-level adoption at scale!"

Emilia D'Anzica
Chief Executive Officer

Client Success Logo Gray Blue

"Magnify is automating the entire customer lifecycle for every user. It's transformative for CS at scale!"

Kristi Faltorusso
Chief Customer Officer

Spotnana

"Magnify’s new AI capabilities change the way software companies drive growth"

Steve Singh
CEO

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Testimonials

Confidential Stamp

Magnify is the only solution on the market to effectively manage post-sales at scale!

- Stephen Wise
Director of Scale CS

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I have spent weeks on another vendor’s university going through multiple videos and have yet to create an automation flow, your team showed me one time and I created my first flow within 15 minutes. It’s intuitive, clean UI and powerful!

- Amy Carlson
VP, Global Customer Success

Vista Equity Partners Logo

Magnify transforms customer engagement. More scale, speed, agility - without increasing headcount. It should be essential for any customer-facing team

- Ryan Richards
Director of Customer Success

Emilia D'Anzica, CEO Growth Moleculues

Magnify is a game changer for customer-facing organizations. Finally, we can drive user-level adoption at scale!

- Emilia D'Anzica
Chief Executive Officer

Talend

Magnify is a great solution for customer-centric organizations, helping automate customer motions for adoption, retention, expansion, and trial conversion

- Jamie Kiser
Chief Operating Officer

Client Success Logo Gray Blue

Magnify is automating the entire customer lifecycle for every user. t's transformative for CS at scale!

- Kristi Faltorusso
Chief Customer Officer

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Want to Learn More?

Learn more about how to scale your organization with Digital CS through utilizing AI to  combine personalization at scale with the power of automation.

More Revenue. More Scale.
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