Customer success platform for health scoring, segmentation, and automated lifecycle engagement.
Totango is a customer success platform built around health scoring, customer segmentation, and lifecycle automation. Many post-sales teams use Totango to manage their CS workflows and track customer engagement at scale.
Magnify integrates with Totango to pull health scores, segment assignments, customer milestones, and engagement data. Rather than replacing your existing CS workflows, Magnify adds an intelligence layer on top, combining Totango's signals with data from your CRM, product analytics, and revenue systems.
Where Totango tracks what's happening in your customer base, Magnify tells you what it means in revenue terms — surfacing specific accounts at risk, identifying expansion-ready customers, and triggering the right actions automatically so your team can focus on the conversations that matter.
