Product analytics and in-app guidance platform for understanding user behavior and driving adoption.
Pendo captures detailed in-app behavior data including feature usage, page visits, NPS responses, and guide interactions, giving post-sales teams a granular view of how customers are actually engaging with your product. This product experience data is one of the strongest predictors of both churn risk and expansion readiness.
Magnify connects to Pendo to pull feature adoption rates, usage depth, NPS scores, and in-app engagement data at the account level. These signals feed directly into Magnify's intelligence layer, where they're combined with CRM, support, and revenue data to build a complete account health picture.
When Pendo data shows adoption gaps, declining engagement, or customers who haven't discovered high-value features, Magnify surfaces these accounts and recommends targeted interventions to keep customers on a path toward expansion.
