Revenue intelligence platform that captures and analyzes customer interactions to improve deal outcomes.
Gong captures and analyzes every customer-facing conversation including calls, emails, and web conferences, giving revenue teams an unmatched view of what customers are actually saying. Call transcripts and conversation intelligence from Gong are among the richest signals available for understanding customer sentiment and expansion potential.
Magnify connects to Gong to pull call transcripts, deal and account conversation history, and engagement signals at the account level. These conversation signals are processed through Magnify's intelligence layer to identify risk indicators, expansion signals, and sentiment shifts that wouldn't appear in usage or revenue data alone.
When Gong data indicates a customer expressing concerns, evaluating competitors, or signaling interest in additional capabilities, Magnify surfaces these accounts with the relevant context so your team can act quickly.
