Product experience platform for in-app engagement, user analytics, and adoption optimization.
GainsightPX is a product experience platform built for in-app user guidance, feature adoption tracking, and product analytics. The behavioral data captured by GainsightPX including which features users engage with, where they drop off, and how they respond to in-app guidance is a rich input for post-sales intelligence.
Magnify connects to GainsightPX to pull feature adoption rates, in-app engagement data, guide interaction data, and usage trends at the account level. These product experience signals feed into Magnify's intelligence layer alongside CRM, support, and revenue data to build a complete picture of customer health.
When GainsightPX data reveals adoption gaps, underutilized features with expansion potential, or engagement with specific in-app content, Magnify surfaces these signals to the appropriate team member with recommended actions.
