Industry-leading customer success platform for health scoring, playbooks, and lifecycle management.
Gainsight is the most widely deployed customer success platform in enterprise SaaS, used by post-sales teams to manage health scores, run playbooks, track customer milestones, and automate lifecycle workflows. Many organizations run Gainsight as the operational hub for their CS team.
Magnify integrates with Gainsight to pull health scores, customer segment data, playbook status, lifecycle stage, and engagement history. Rather than replacing Gainsight, Magnify adds an AI intelligence layer on top, combining Gainsight's CS data with signals from your product, CRM, support, and revenue systems to build a more complete and predictive view of each account.
Where Gainsight tracks and manages the CS motion, Magnify tells you what the data means in revenue terms, which accounts are at risk, which are ready to expand, and what your team should do next to maximize net revenue retention.
