Your CS team isn't under-resourced.
It's under-leveraged.
It's under-leveraged.
Magnify is an agentic customer success platform. It turns every product signal, call transcript, and survey response into next-best-action for your CSMs — dollar-denominated and continuous.
The shape of the problem
If you run CS or revenue at a developer-first platform, you're solving the same compound problem.
Your customer count scaled past what named-CSM coverage can reach. Your product surface expanded faster than your CS org can stay fluent across. And the signals that actually predict expansion — module adoption timing, competitive pressure, version-cohort readiness — live in product data, call transcripts, and support tickets your team can't systematically read.
The gap isn't CSM effort. It's the leverage around them.
What Magnify does
Three capabilities, built to work together.
Each one alone pays back. The three compounded is the point.
01
Agentic Insights
Customer and competitive intelligence, on demand.
Ask Magnify: "Which accounts are showing churn-language in calls this quarter?" Or: "Which customers running v16.2+ are showing signals to adopt our AI module?" Get the list, with the context, in the same meeting.
No more waiting for an analyst to rebuild the same query.
02
Agentic CS Automations
Closed-loop workflows that actually close.
Weekly action plans per account. Agent-written prep for EBRs and check-ins. NPS that routes to the right person with the right context — not a queue.
Your CSMs spend their time on the work only they can do.
03
Retention Forecasting
Dollar-denominated. Continuous. Not quarterly.
Every account carries a live forecasted ARR — not a health-score proxy. When the number moves, you see why. When renewals shift, you see it in the forecast before it hits the pipeline report.
What this looks like in the wild
The constraint was never effort. It was leverage. And now we have it.
Flosum, CS Leadership
This is a HUGE win for our team to be able to mine this data from existing customers.
Brian Evans, Director of GTM, Flosum
Trusted by CS and revenue teams at
Workday
Camunda
LexisNexis
Flosum
Honeycomb
Read the Flosum case study →
How Flosum rebuilt CS on Magnify — full story, no form.
Built for the DevOps motion
We built Magnify for platforms where retention math is shaped by:
Version-cohort gating
Customers can't adopt the module you need them on until they upgrade. Your CS team needs to know which accounts are upgrade-ready and module-ready — not one or the other.
PLG-to-enterprise attach
The account started as 3 seats. It's now 300 and nobody knows who the economic buyer is. Magnify maps the expansion path and names the person to engage.
Module-level expansion
The next dollar doesn't come from more seats. It comes from the right module at the right account at the right time. We surface the ranked list.
Developer-led buying
The signal isn't in Salesforce. It's in your product, your GitHub integration, and the Slack channel your CSM isn't in. Magnify reads those too.
Want to see what it looks like on your data?
A 20-minute working session. We'll pull a sample cohort from your customer base and show you what Magnify surfaces. If it's interesting, we go deeper. If not, you get a cohort analysis you didn't have before.
Either way, you leave with something useful.
Book with Vladi →
Or email vladi@magnify.io directly.